Legal
Effective April 1, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "Customer") and Cronxi, operated by Cronxi LLC, Maryland, United States ("we," "us," or "our") governing your access to and use of the Cronxi website at cronxi.com and the Cronxi application (collectively, the "Service").
Please read these Terms carefully before using the Service. By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.
By creating an Account and using the Service, you represent and warrant that: (a) you have the legal capacity and authority to enter into these Terms; (b) you are not barred from using the Service under any applicable law; and (c) if you are entering into these Terms on behalf of an organization, you have the authority to bind that organization to these Terms.
These Terms incorporate by reference our Privacy Policy, which describes how we collect, use, and protect your personal data.
You must be at least 18 years of age (or the age of legal majority in your jurisdiction) to create an Account and use the Service. The Service is not intended for individuals under 16 years of age.
Your Account is authenticated through Google OAuth. You are responsible for maintaining the security of your Google account credentials and for all activity that occurs under your Account. You must notify us immediately at support@cronxi.com if you become aware of any unauthorized use of your Account.
You agree to provide accurate and complete information when creating your Account and to keep this information current. We reserve the right to suspend or terminate Accounts that contain false or misleading information.
Cronxi is a consultant management platform that provides time tracking, project and client management, task management, invoicing, expense tracking, reporting, and related productivity tools. We grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service in accordance with these Terms and your Subscription.
We may update, modify, or discontinue features of the Service from time to time. We will make commercially reasonable efforts to notify you of material changes that adversely affect your use of the Service.
The Service is offered under the following plans, each with defined feature limits as described on our pricing page:
We reserve the right to modify Subscription pricing with at least 30 days' prior notice. Price changes will take effect at the start of your next billing cycle following the notice period.
If you exceed the limits of your current plan (e.g., creating more than 3 projects on the Free plan), you will be prompted to upgrade. We will not delete or restrict access to data you have already created.
Promotional codes are subject to their specific terms and expiration dates. Promotional pricing is non-transferable and may not be combined with other offers unless explicitly stated.
If you subscribe to the Agency plan, you may invite up to 5 team members to access the Service under your Account. As the Account owner, you are responsible for: (a) ensuring all team members comply with these Terms; (b) all activity by team members under your Account; (c) managing team member permissions and access; and (d) handling any disputes with team members regarding data access or ownership. When a team member is removed from your Account, their access ceases immediately. Customer Data created by team members belongs to the Account owner.
Paid Subscriptions are billed in advance on a monthly or annual basis through Lemon Squeezy, our third-party payment processor and merchant of record. Lemon Squeezy processes all payment transactions and is the seller of record for your Subscription. Your payment transaction is also governed by Lemon Squeezy's terms of service. By subscribing to a paid plan, you authorize Lemon Squeezy to charge your designated payment method for the applicable Subscription Fee on each billing date.
Subscriptions automatically renew at the end of each billing cycle (monthly or annually) unless cancelled before the renewal date. By subscribing, you acknowledge and agree to this automatic renewal. The auto-renewal terms, including the renewal price and billing date, will be clearly disclosed to you at the time of purchase and in your post-purchase confirmation. The renewal price will be the then-current rate for your plan unless we have provided you with prior notice of a price change.
All fees are exclusive of applicable taxes (including VAT, GST, and sales tax). You are responsible for paying all taxes associated with your Subscription, except for taxes based on our net income. Lemon Squeezy may collect applicable taxes on our behalf where required by law.
If a payment fails, we (or Lemon Squeezy) may retry the charge and/or notify you to update your payment method. If payment remains outstanding for more than 14 days, we may downgrade your Account to the Free plan. We will provide reasonable notice before any downgrade takes effect.
Subscription Fees are generally non-refundable. If you cancel a paid Subscription, you will retain access to paid features until the end of your current billing period. No prorated refunds are provided for partial billing periods. We may, at our sole discretion, issue refunds for exceptional circumstances.
If you are a consumer in the European Union, you have the right to withdraw from your Subscription within 14 days of purchase without giving a reason, in accordance with the EU Consumer Rights Directive (2011/83/EU). To exercise this right, contact us at support@cronxi.com with a clear statement of your decision to withdraw. We will process your refund within 14 days of receiving your withdrawal notice using the same payment method used for the original transaction. If you consented to begin using the Service during the withdrawal period and subsequently withdraw, you may owe a prorated amount for the period of use. This right of withdrawal does not apply to the Free plan as no payment is involved.
You may cancel your paid Subscription at any time using the "Cancel Subscription" option in your Account settings. Cancellation requires no more steps than subscribing. You may also cancel through the Lemon Squeezy customer billing portal linked from your settings. Cancellation takes effect at the end of your current billing period. You will retain access to paid features until that date, after which your Account will be downgraded to the Free plan.
You may delete your Account and all associated data at any time from the Settings page within the application, or by contacting us at support@cronxi.com. Upon account deletion, all Customer Data will be permanently deleted within 30 days in accordance with our Privacy Policy. This action is irreversible.
We may suspend or terminate your Account if: (a) you breach these Terms and fail to cure the breach within 14 days of written notice; (b) you engage in prohibited activities as described in Section 11; (c) your Account is used for fraudulent or illegal purposes; or (d) we are required to do so by law. We will provide reasonable notice before termination except where immediate action is necessary to protect the Service or other users.
Upon termination, your right to access the Service ceases immediately. We recommend exporting your data (via CSV or PDF export) before cancellation or deletion. Sections that by their nature should survive termination will survive, including Sections 1 (Definitions), 8 (Your Data), 9 (Intellectual Property), 13 (Disclaimers), 14 (Limitation of Liability), 15 (Indemnification), 16 (Governing Law), 17 (Force Majeure), and 19 (General Provisions).
You retain all rights, title, and interest in your Customer Data. We do not claim ownership over any data you create, upload, or store through the Service.
You grant us a limited, non-exclusive, royalty-free license to use, process, store, and display your Customer Data solely as necessary to provide, maintain, and improve the Service. This license terminates when you delete your data or your Account.
We may use de-identified, aggregated data derived from your use of the Service for analytics, benchmarking, and service improvement. Such aggregated data will not identify you or any individual.
The Service provides built-in CSV and PDF export functionality for time entries, invoices, and reports. You may export your data at any time while your Account is active.
We implement industry-standard security measures to protect your Customer Data as described in our Privacy Policy. While we take reasonable precautions, you acknowledge that no method of electronic transmission or storage is completely secure.
In the event of a data breach affecting your Customer Data, we will notify you and any applicable regulatory authorities in accordance with applicable law, including within 72 hours where required by the GDPR. For details, see our Privacy Policy.
You may have rights under applicable data protection laws (including GDPR, CCPA/CPRA, and U.S. state privacy laws) to access, correct, delete, port, or restrict processing of your personal data. For a full description of your privacy rights and how to exercise them, see our Privacy Policy.
If your Account remains inactive (no login or API activity) for a continuous period of 24 months, we may send you a notice at the email address associated with your Account. If you do not respond or reactivate within 30 days of that notice, we may delete your Account and associated Customer Data. This applies only to Free plan accounts.
The Service, including its design, features, code, algorithms, documentation, trademarks, and all related intellectual property, is owned by Cronxi and protected by applicable intellectual property laws. These Terms do not grant you any rights to our intellectual property except the limited right to use the Service as described herein.
If you provide us with feedback, suggestions, or ideas regarding the Service, you grant us a perpetual, irrevocable, royalty-free, worldwide license to use, modify, and incorporate such feedback without obligation to you. You are not required to provide feedback.
The Service includes optional AI-powered features, including text enhancement ("AI Polish") and calendar-based time entry suggestions. AI features are available on eligible Subscription plans and are invoked only at your explicit request.
AI-generated output may be inaccurate, incomplete, or unsuitable for your purposes. You are solely responsible for reviewing, editing, and approving all AI-generated content before use. We make no warranties regarding the accuracy, completeness, or fitness of AI output for any particular purpose.
When you use the AI text polish feature, only the specific text you select is sent to our third-party AI provider for processing. No other account data, client information, or context is transmitted. Calendar suggestions are generated using on-device rule-based matching and do not send your calendar data to third-party AI services. See our Privacy Policy for full details.
You are responsible for verifying the accuracy of AI-generated text before including it in invoices, communications, or any other output. You assume all liability for content you send to clients or third parties, regardless of whether it was AI-generated.
You agree not to use the Service to:
We reserve the right to investigate violations and may suspend or terminate your Account for any breach of this section.
The Service integrates with third-party services including Google Calendar, Microsoft Outlook, Google Authentication, and Lemon Squeezy. Your use of these third-party services is subject to their respective terms of service and privacy policies.
We are not responsible for the availability, accuracy, or content of third-party services, and we make no warranties regarding their performance. If a third-party service discontinues or changes its API in a way that affects our integration, we will make commercially reasonable efforts to find an alternative but are not liable for any resulting disruption.
Your use of Google Calendar data through the Service is subject to the Google API Services User Data Policy, including the Limited Use requirements.
Without limiting the foregoing, we do not warrant that: (a) the Service will be uninterrupted, timely, secure, or error-free; (b) the results obtained from the Service will be accurate or reliable; (c) any errors in the Service will be corrected; or (d) the Service will meet your specific requirements.
Some jurisdictions do not allow the exclusion of implied warranties. In such jurisdictions, the above exclusions will apply to the fullest extent permitted by applicable law.
To the maximum extent permitted by applicable law, in no event shall Cronxi be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, business opportunities, or goodwill, arising out of or related to your use of (or inability to use) the Service, regardless of the theory of liability and even if we have been advised of the possibility of such damages.
Our total aggregate liability to you for all claims arising out of or related to these Terms or the Service shall not exceed the greater of: (a) the total Subscription Fees paid by you to us in the 12 months immediately preceding the event giving rise to the claim; or (b) fifty U.S. dollars ($50 USD).
Some jurisdictions do not allow the limitation or exclusion of liability for certain types of damages. In such jurisdictions, our liability will be limited to the fullest extent permitted by applicable law. Nothing in these Terms excludes or limits our liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded by law.
You agree to indemnify, defend, and hold harmless Cronxi and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your breach of these Terms; (b) your use of the Service in a manner not authorized by these Terms; (c) your violation of any applicable law or third-party right; or (d) Customer Data you submit through the Service, including any third-party claims related to client information you store or invoices you send through the Service.
These Terms shall be governed by and construed in accordance with the laws of the State of Maryland, United States, without regard to its conflict of laws provisions.
Any dispute arising out of or related to these Terms or the Service shall first be attempted to be resolved through good faith negotiation between the parties. If the dispute cannot be resolved within 30 days, either party may submit the dispute to the exclusive jurisdiction of the state and federal courts located in the State of Maryland. You irrevocably consent to the personal jurisdiction of such courts.
Any cause of action or claim you may have arising out of or relating to these Terms or the Service must be commenced within one (1) year after the cause of action accrues. Otherwise, such cause of action or claim is permanently barred.
Nothing in these Terms affects your statutory rights as a consumer that cannot be waived or limited by contract under applicable law. If you are a consumer in the European Union, you retain the benefit of any mandatory provisions of the law of the country in which you reside, including the right to a 14-day withdrawal period for online purchases.
Neither party shall be liable for any failure or delay in performing its obligations under these Terms (except payment obligations) to the extent that such failure or delay results from circumstances beyond the party's reasonable control, including but not limited to: natural disasters, acts of war or terrorism, epidemics or pandemics, government actions or orders, power outages, internet or telecommunications failures, or failures of third-party service providers.
We may modify these Terms from time to time. When we make material changes, we will: (a) update the "Effective Date" at the top of this page; (b) post the revised Terms on our website; and (c) notify you via email or in-app notification at least 30 days before the changes take effect.
Your continued use of the Service after the revised effective date constitutes acceptance of the updated Terms. If you do not agree with the changes, you should stop using the Service and cancel your Subscription before the effective date.
These Terms, together with our Privacy Policy and any order forms or plan-specific terms, constitute the entire agreement between you and Cronxi regarding the Service, and supersede all prior and contemporaneous agreements, proposals, and representations.
If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by us.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent, except to a successor entity in connection with a merger, acquisition, or sale of all or substantially all of your assets, provided the successor agrees to be bound by these Terms. We may assign these Terms freely without restriction.
These Terms do not confer any rights on any third party.
You agree to comply with all applicable local, state, national, and international laws and regulations in connection with your use of the Service. You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
If you have questions about these Terms, please contact us: